Common queries answered
Frequently asked Questions
If you have placed an order, it will be shipped within 24 hours. We use Flash Express and Kerry Express as courier. Normal delivery time is 2-4 business days.
If for any reason you still want to return your order, you can do so within 7 working days after ordering. We only accept returns of which the packaging is unopened and in its original condition. Always contact us before you want to return an item.
You can change the delivery address in your account.
You can track the status of your order via the tracking code that we send you after your order has been shipped.
You can reach us in different ways. Including via email, WhatsApp and Line.
You can change your shipping address in your profile. If it does not work or the order has already been shipped, please contact us as soon as possible.
Normally all ordered products come within the same delivery. If you have ordered grow equipment, it may be shipped from our warehouse in Bangkok. If that is the case, you will always be first informed by us.
For now we only send our products in Thailand.